Bk9900 never sells your personal information to third parties. This policy explains exactly what we do — and do not do — with your data.
When you open an account, make a deposit, or use any of our services on bk9900, certain information naturally comes to us. This Privacy Policy explains what that information is used for, how long it is retained, and who it is shared with.
On many platforms, privacy policies are written in language so complex that everyday users can't make sense of them. bk9900 takes a different approach. We want you to understand clearly — because your data is just as important to you as it is to us.
By creating an account on bk9900, you agree to this Privacy Policy. If anything is unclear, our support team is always available to assist you in Bengali.
How bk9900 protects your data
Bk9900's data protection framework is built on these six pillars.
End-to-end encryption
Every transaction and personal detail on bk9900 is protected by SSL/TLS encryption. Whether you're making a deposit, withdrawing funds, or logging in — everything goes through an encrypted channel. No one outside can intercept or read this data.
No Data Shared with Third Parties
Bk9900 never sells or shares your name, phone number, payment details, or transaction history with any advertising company or third party. Your data is used solely to provide our services.
Secure Data Storage
Data collected by bk9900 is stored on modern cloud servers accessible only to authorized personnel. The data centers are protected by both physical and digital security measures.
Minimal Data Collection Policy
Bk9900 only collects the data needed to deliver its services. No unnecessary personal information is requested — just what's required, nothing more.
Real-Time Fraud Monitoring
Bk9900's systems monitor account activity around the clock. If any unusual login or transaction is detected, immediate action is taken and the member is notified without delay.
User controls
On bk9900, you have the right to view, correct, and request deletion of your personal information. If you wish to close your account, arrangements can be made to delete your data accordingly.
1What Information We Collect
Data CollectionWhen you open an account, use our services, or get in touch with us on bk9900, certain information comes to us. This information can be grouped into three categories.
Information provided directly:
- Full name and date of birth (provided at registration)
- Mobile number and email address
- National ID or passport details (for KYC verification)
- Mobile banking number (for deposits and withdrawals)
- Messages and complaints sent to support
Automatically collected information:
- IP address and device type
- Browser and operating system information
- Pages visited and time spent on each (session data)
- Betting history and transaction records
- Login time and logout time
Data collected via cookies:
- Session cookies (to maintain login status)
- Preference cookies (language and display settings)
- Analytics cookies (for platform improvement)
2Why We Collect Your Data
Bk9900 does not retain any data without a clear reason. Every piece of information has a defined purpose. The key purposes are outlined below:
| Data Type | Purpose of use |
|---|---|
| Name & Identity Document | To complete age verification and KYC |
| Mobile number | OTP verification, withdrawals, and support contact |
| Payment Information | To process deposits and confirm withdrawals |
| Betting history | Dispute resolution and fraud prevention |
| Device and IP information | For security monitoring and detection of multiple accounts |
| Session data | To improve the platform experience |
Bk9900 may also use your information to send you personalized offers or promotions — but only if you have given your consent at registration or through your settings. You can withdraw this consent at any time.
3Who your data is shared with
Bk9900 does not sell or transfer your personal data to any advertising company, data broker, or unrelated third party. This is a core principle with no exceptions.
However, there are limited circumstances where information may be shared:
- Payment processors: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective provider. This is strictly necessary to complete the transaction.
- Legal Obligation: If bk9900 receives a lawful order from a court or regulatory authority, it may be legally required to disclose certain information.
- Fraud Investigation: In cases of suspicious financial activity or money laundering, bk9900 may be required to disclose relevant information to the appropriate authorities.
- Technology partners: Cloud service providers used to operate the platform have limited access to data — and are bound by strict confidentiality agreements.
In all of the above cases, only the minimum information necessary for that specific purpose is ever shared. Your full profile is never disclosed.
4Cookies and tracking technologies
Bk9900 uses cookies to improve platform performance and make your experience smoother. Cookies are small text files stored in your browser.
- Essential cookies: Used to maintain your login session and ensure security. Disabling these may prevent the platform from functioning properly.
- Functional cookies: Remembers your language preference, display settings, and other personal preferences.
- Analytics Cookies: Page visit counts, popular features, and usage patterns are analyzed to improve the platform. This data is fully anonymized.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or using certain features on bk9900. Turning off analytics cookies will not affect your experience on the platform.
5How Long Your Data Is Retained
Bk9900 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account information: For the duration of active account use and up to 5 years after closure (as required by law)
- Transaction records: Up to 5 years (for financial disputes or audits)
- KYC documents: 3 years after account closure
- Session & Log Data: Automatically deleted after 90 days
- Support chat history: Up to 1 year
- Marketing preferences: Until you change or withdraw it
If you close your account and request data deletion, any information not subject to legal retention obligations will be permanently deleted within 30 business days.
6Your Rights Over Your Data
Every bk9900 member has certain fundamental rights regarding their personal data — and it's important to know what those rights are.
Right to Access Your Data
To find out what data bk9900 holds about you, submit a request to our support team. You will receive a response within 7 business days.
Right to Data Correction
If any of your information is incorrect or outdated, you may request a correction. Your name, address, or contact details can be updated easily.
Right to Data Deletion
Upon account closure, you may request the deletion of any data not subject to legal retention requirements.
Right to Object to Processing
You have the right to object to the use of your data for marketing messages or specific purposes. You can do so through Settings or by contacting support.
Right to data portability
You may request a copy of the data held about you in a portable format (such as CSV).
Right to Restrict Processing
Under certain circumstances, you may request a temporary suspension of the processing of your data.
To exercise any of these rights, email support@bk9900.click or reach out via live chat. We process all requests in Bengali.
7Children's & Minors' Privacy
Bk9900 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If we discover that a minor has opened an account using false information, that account will be closed and all associated data will be deleted.
If a parent or guardian believes their child's information has been collected on bk9900 by mistake, please contact support@bk9900.click immediately. We will take action within 48 hours.
8Technical measures for data security
Multiple layers of technology work together to protect your data on bk9900:
- SSL/TLS encryption: Every HTTP request is encrypted. No one can read the data passing between your browser and our servers.
- Data Encryption at Rest: Stored data is also encrypted. Even with direct server access, the data cannot be read.
- Two-Factor Authentication (2FA): An OTP is sent at login. If a login attempt is made from an unrecognized device, additional verification is required.
- Access Controls: bk9900 staff only have access to the data required for their specific role. No single person has access to the entire database.
- Real-Time Monitoring: Systems that detect suspicious access attempts and attacks are active 24/7.
- Regular Security Audits: Regular penetration tests and audits are conducted to identify system vulnerabilities.
That said, no technical measure can guarantee 100% security. In the event of a security incident, bk9900 will notify affected members as quickly as possible and take steps to minimize any harm.
9Privacy Policy Updates
Bk9900 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, registered members will be notified in advance by email or app notification. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
If any changes make you uncomfortable, you may request to close your account and have your data deleted. We will do our best to assist you.
10Contact and complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Writing to us in Bengali will get you a faster response.
Bk9900's Commitment to Protecting Your Data
It's natural to wonder where your information goes when you share it on an online platform — and whether it could be misused. bk9900 understands these concerns, which is why this Privacy Policy has been written in such detail.
On bk9900, your phone number is used solely for sending OTPs, confirming withdrawals, and providing urgent support. It is never passed on to any telemarketing company. If someone calls you claiming to be from bk9900 and asks for money or an OTP, it is without question a scam — bk9900 will never contact you that way.
Extra care is taken with payment information. While bKash or Nagad numbers may be stored, this is strictly for withdrawal verification purposes — no funds are deducted or transferred from these numbers.
One of bk9900's core principles is "minimal data collection" — meaning only the information strictly necessary to provide the service is collected. Many platforms gather excess data to sell later. bk9900 does not.
You can also play a part in keeping your data safe
Bk9900 ensures the highest level of security on its end. That said, following a few simple precautions on your side will keep your account even safer.
Beyond protecting your personal information, bk9900 is committed to keeping your betting experience safe as well. To learn about deposit limits, self-exclusion, and other responsible gaming tools, visit our Responsible Gaming Page View.
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